We joined as Black members in 2015 and were sold on the perks of the membership, as we travel overseas (from US) about 3-4 weeks a year. We have attempted to use the package benefits by using our annual points, but they restrict us from choosing a resort or a location...Read more
Iberostar Paraiso Beach 10/31-11/6/17 Trying to get the help to solve your problem. Problem 1: My toilet in my room, would not flush. To flush it you had to press button in very hard and hold for 10 seconds to get toilet to flush. Very hard for a 70 year old with...Read more
We joined Iberostar blue in December 2016. We got our first Caribbean holiday experience in Punta Cana Dominican Republic through a cheap holiday in Iberostar Beach before Xmas of that year. We signed up then and have been in Jamaica (Rose Hall Beach) and now just back...Read more
Playa Del Carmen, Qroo
Iberostar - Dangerous resort
Though the property appears beautiful and serene, its actually dangerous. The polished marble walkways are lime an ice rink, extremely slippery! A rauling on a jungle path broke and my friend fell onto rocks below breaking his pelvis and puncturing kidney. He had to be life flighted to Miami! Hes in bad shape. The resort offered no help at all. Dont go to any Iberostar property!
Iberostar Membership Review
Terrible experience, They took a beautiful family vacation and ruined it with greed. They got me to join a membership by making promises that were false. Now I have lost 10,000 dollars and am trying to get out of paying 20,000 more. I would have definately went back. Now I will probably never be able to afford to go anywhere again. Thanks Iberostar!
Iberostar Customer Care Review
Misled and lied to, Poor customer service. They pray on your vacation "high" and rip you off.
Iberostar Membership Review
Thieves! They lied to us about what we were getting for our money when in reality that wasn't the case when we went use any of the perks. Tried to get money back and told us we couldn't. I will never recommend Iberostar again nor will I give them any more money!
Our room was not cleaned for 4 days. We called about 4 or 5 different times. Our bath tub was dirty with dirty old water still sitting in the tub. As I was getting out of the shower our ceiling crashed in the sheet rock and buckets crashed through the ceiling. It coukd...Read more
We sign up for the light blue yesterday, after seeing so many bad reviews, we went to cancel the membership today, I told them. I wanted to cancel after careful consideration, i told them I understand that I will need to pay for the cancellation charges of $2,000 plus...Read more
We went to the sales pitch at Iberostar in Rose hall Jamaica. After a 3 hour high pressure sales pitch, we signed up for the club. Nothing is as promised. I have not been able to access their website since paying $2500 down payment. Nothing includes airfare as...Read more
We put our down payment down on June 20, then cancelled within the 5 day period, partly bc of the reviews onnthis site and partly bc whennwe tried it out we realized they lied to us. To cancel they are demanding even more money beyond our down payment! They say they...Read more
Estuve este fin de semana 05/14/2017 . En ese momento fui *** mi esposo por la feria de Cosméticos.Mi esposo se quedo en ese hotel porque tenía un espacio rentado por 4 días para la exposición y yo me quede en otro hotel del área y fui a organizar su ropa para el show...Read more
Purchased this membership with the full intent for my entire family to use it at the hotels the chain has in the numerous locations as they so much praise. We purchased the membership during our stay at Iberostar Paraiso Linda in May 2016 and used the membership for...Read more
Dominicus, La Altagracia
I didn't like
- Usage of the membership clube
The whole sales pitch was in US funds even though they knew we are Canadians. Now that we have gotten home and looked at our finances and done conversions from US to CDN we will be bankrupt in less than a year. We simply cannot afford it. When we were listening to the...Read more
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