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DON'T BELIEVE THE "PRICE MATCH GAURNATEE"! It doesn't apply to LOADS of their hotels!

We missed out on a really good offer online because their reservations took 2 days to tell us that it doesn't apply to Jamaica! Even thought when you search on Jamaica hotels on their home page - it has the big logo and statement there saying "BEST ONLINE RATE". All they did was charge us 33% MORE than the offer we had found. grrrrrrrrrrrrrrrrrr.

Then they just told us to suck it up! Very poor service from a very poor company.

Conning consumers! These guys don't care!

Monetary Loss: $2500.

Preferred solution: Price reduction.

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