Product: Iberostar Customer Care Clear all filters (8 of 8 reviews match)
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The real issue is you are on vacation, trying to relax and enjoy and it is like getting thrown into a pit of vipers.Having to negotiate and navigate and outsmart and outwit your "hosts" is annoying to say the least and *** on their part. It turns a wonderful vacation...
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Iberostar Customer Care
#1029814
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I will not recommend this resort or iberostar. As I said these are just some of my complaints, others I felt may be subjective (quality of food and alcohol, garbage jammed into crevices around the property, not knowing when and what activities were going on, mounds of...
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1.8
Iberostar Punta Cana, La Altagracia
Product
Iberostar Customer Care
I didn't like
  • Staff and roaches
#993025
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Dept: Concern/Complaint: As a concern parent, I will like to inform you of a Hatred Attack at the Iberostar Hotel in Bavara Punta Cana. On Friday September 9, 2016 my son and his friends had went to the hotels club for the night. As they were leaving, by the entrance...
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Iberostar Customer Care
#921076
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I recently visited Iberostar Founty Beach, Agadir and wanted to give you some feedback on my stay. Myself and my partner arrived via taxi mid afternoon on Thursday the 8th if September. We were looking forward to our 5 night stay. We were under the impression that the...
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2.2
Product
Iberostar Customer Care
I liked
  • Cleanliness
#919273
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Could've got food poisoning at Japanese restaurant.After asking the waiter if as vegetarians we could eat anything here he assured us we could. We were them brought out what appeared to be miso soup(as one would expect) it was fish soup!!! What the ***? Clearly didn't...
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2.8
Iberostar Canc, Quintana Roo
Product
Iberostar Customer Care
I liked
  • Restaurant service staff
I didn't like
  • Concierges
#834203
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The beach is one of the most beautiful in the world, this is where it stops. Technically this hotel is rated wrong, should be no higher than a 3. The front reception were so rude and arrogant. The Customer Care Manager was not any better. I had to ask for basic...
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Anonymous
Kraze

The place has cockroaches like crazy. They are mainly Cuban cockroaches green in colour. The pool is filthy by swim up bar. Appearance is nice Food is the worst I have ever se...

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Iberostar Customer Care
#481267
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Everyone wants a care free trip, and Jamaica is a place that thrives on "no problem" , but my experience was nothing but! How?This resort should spend less time on the "appearance" of 5 star and work on providing the STANDARD of any rated hotel. I got a cut from...
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Iberostar Customer Care
#263193
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Iberostar Customer Care Review

#1036425
2.2
Details
Misled and lied to, Poor customer service. They pray on your vacation "high" and rip you off.
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